Document Restoration and Recovery Services

Whether the damage is done by natural disasters, water, mould, or man-made errors, there are some paper documents really important that often need to be restored. In this case, document restoration and recovery is a must. IBX Services offers services ranging from basic conservation to complex restoration. We specialize in the restoration and conservation of antique, modern, and contemporary works of paper.

Remember that time is of the essence when determining whether the recovery of documents is possible or not. A quick response, coupled with the right technical approach, will definitely increase your chances of saving the most critical documents, or books and media.

We Offer Basic to Complex Document Restoration and Recovery

IBX Services will provide you with fast, efficient, and high-quality services while meeting security and confidentiality requirements. Some of the most common items we recover through our document restoration services include:

  • Document Restoration
  • Books, Magazines and Newspapers Restoration
  • Print Restoration
  • Map Restoration
  • Historical Documents
  • Medical Documents
  • Poster Restoration
  • Military Documents Restoration
  • Microfilm and Microfiche

We can also remove superficial dirt and residues from documents. However, cleaning staining is usually prohibitive. Ink writing, such as a signature or calligraphy, carries a high risk of fading if exposed to cleaning treatment. 

Damage and Conditions we Address

Water Damage – Rippling, mould/mildew, and staining usually occur from exposure to moisture.

Mould/Mildew – It can cause documents of pigment deterioration, textural damage, and staining.

Insect Damage – Silverfish eat away the paper. Droppings can also deteriorate and stain.

Acid Burn – Browing/yellowing of the paper, which also makes paper brittle.

Mat Burn – A brown line of acid around the image or paper

Abrasions – Scuffs, shiny marks, scratches with pigment loss, and textural damage.

Leading Document Restoration Technology

IBX Services is the only document restoration and preservation provider with vacuum freeze-drying chambers. Using innovative Dry Cloud technology, which enables us to complete document recovery jobs in 5 to 7 days. Significantly lower than the industry average.

Through the sublimation process, water transforms from a solid to a gas. Using the correct technology and software during this process allows proper drying and prevents the paper from becoming overly dry.

Document Restoration and Recovery Process Services

  • Rapid documentation
  • Detailed damage reports
  • Working with your insurance company
  • Constant monitoring
  • Keeping up to date with repairs

Professionalism and experience count when dealing with insurance companies. Our years of helping our clients have enhanced our ability to communicate with them in a way that they can fully understand what is damaged and what must be fixed properly. 

If multiple types of damage have occurred, it’s possible that it requires more than one restoration process:

  • Having water damage can lead to mould damage
  • If you have fire damage, you can also have water damage if the firefighters used water to extinguish the flames. Which can also lead to mould damage.

Water Damage

Processes to remove water

Vacuum freeze-drying or desiccant air drying

If contaminants or mould are present:

  • Microbial disinfecting
  • Deodorization
  • Sanitizing
  • Gamma-ray irradiation / Dry fogging

Mould Damage

4 factors that cause mould growth:

  • A temperature between 40-100°F
  • Relative humidity at 50% or more
  • Mould smores
  • A nutrient base

Fire Damage

  • Documents must be deodorized due to soot or chemicals.
  • Thermal fogging recreates the smoke generated by a fire.
  • Soot removal, surface cleaning, and microbial removal are important to restoration.

Security and Confidentiality

Our document recovery division follows the strictest requirements of security and confidentiality. In this way, when performing our document restoration and document preservation services, we can be as protective of your resources as you need us to be.

Why Us?

Our team is the first choice of property owners, managers, insurance companies, and independent adjusters. Our honesty, commitment, and dedication to helping our customers bring their lives back to normal as quickly as possible have earned us the Top Choice Award for Business Excellence for the past eight years. If you need fire damage restoration help, call the IBX SERVICES Team. We are available 24/7 for emergency services, you can call us at  (416) 252-5959.

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