Five Things To Do After A Flood

Here are Five Things To Do After A Flood

Flooding remains one of the most persistent natural disasters in Canada and throughout the world, causing billions of dollars in damage to homes and property each year. Preserving your business continuity in the aftermath can present a daunting challenge, but proper damage restoration is a make-or-break proposition. Make sure to follow these critical steps:

Remember that the Danger isn’t Over

Even though eventually flood waters recede, many dangers to your life and your employees’ life are still present. Continue to monitor emergency reports and local media to make sure that roads are navigable. When traveling, be aware of emergency vehicles in your area that are assisting with disaster recovery.


Contact Your Insurance Agent

You will need to start claim processing immediately. Look for information regarding disaster assistance in your area. If you live in Toronto IBX Services is the first choice of home and business owners.


Approach Your Business with Caution

Avoid moving waters around your business. Before entering the premises, make sure that the electricity and gas main are turned off.

Inspect Your Business for Flood Damage

Flooding presents different kinds of damage to different kinds of businesses. Nevertheless, your business’ facilities should be thoroughly inspected for mold, which commonly grows in the stagnant, fetid conditions left in flooding’s aftermath.
All fiberglass insulation should be tossed out, as should any particle board, plaster, wallpaper, and upholstered furniture that have been in contact with flood waters.
Mold is a serious health threat and should be addressed with the utmost caution: use gloves and breathing filters when inspecting the premises.Seek Help with Cleanup
Taking complete and proper steps towards complete water damage restoration can take weeks, if not longer. Many business owners choose to employ disaster recovery specialists who can manage their damage restoration smoothly and efficiently.
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Three Quick Tips For Preventing And Evaulating The Effects Of Frozen Pipes


Our team is especially busy from service calls as a result of burst sprinkler systems, fresh water pipes, and water lines connected to chillers or freezers.


If you’re concerned your property might be affected by a frozen or burst pipe, we recommend the following:

  1. Check to see if water is flowing normally from faucets. A burst pipe will restrict flow. Also, check ceilings for leaks from fire sprinklers. If there is a leak or water flow is limited, turn off main water shutoff valve to the building or apartment unit.
  2. Inspect the pipes closely for cracks. If you find any, call a plumber for advice before doing anything else. If major water damage has occurred, contact a restoration provider.
  3. If there is no damage present, add a space heater to the area or use a hair dryer to gradually warm the pipe. If the outside temperature is expected to rise, you can also wait for the pipe to thaw on its own before turning the water back on. Warning: Never use any type of open flame or torch to thaw pipes.

Looking for more resources? Check our BLOG for further tips to consider for water damage, fire damage, mould removal and more.

Our team is the first choice of property owners, managers, insurance companies and independent adjusters. Our honesty, commitment and dedication to helping our customers bring their lives back to normal as quickly as possible has earned us the Top Choice Award for Business Excellence for the past three years.
No amount of training is a substitute for direct, hands-on, time-tested experience. For more than a decade, property owners and managers, insurance companies and independent adjusters have made IBX Services their first choice for damage restoration projectsof all types and sizes. Our technicians are trained, tested and certified by the Institute of Inspection Cleaning and Restoration Certification and the Restoration Industry Association.
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Fire And Water Damage Repair And Restoration

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. IBX Services have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Please refer to our Fire Damage Tips – Until Help Arrives Guide and follow these tips to protect yourself and your property.

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  • Provide 24/7 Emergency Service
  • Highly Trained Fire and Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

Fire, Smoke, or Soot Damage? Call Today IBX

Why Choose IBX services?

Faster to Any Size Disaster

IBX Services are dedicated to responding immediately when you need help with a fire or water damage event. A fast response lessens the damage, limits further damage, and reduces cost.

Fire and Water Damage Specialists

They specialize in fire and water damage restoration, the cornerstone of our business. IBX Services have extensive training and equipment to get your property back to pre-fire condition.

Fire Protection Insurance : Contractors insurance

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Fire Protection Insurance : Contractors insurance

Have a Restore vs. Replace Mentality

IBX Services clean and restore your property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets you back to your life.

The Fire Damage Restoration Process

IBX Services know just how devastating a fire can be. Fire and water damage can leave your house unsafe and unlivable. They’re trained to clean and restore your home with as little disruption as possible. Learn more about the fire damage restoration process.

Step1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof Tarp Service (if needed)

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Repair

Step 7: Restoration

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Drying Out Water Damage? 3 Things You Need To Know


After your business experiences water damage from a leaky pipe, rainstorm or flood, you naturally want to get things back to normal as soon as possible.

If you’re dealing with anything other than a large incursion, you understandably may be considering handling the cleanup and drying yourself to save money or time. The problem is that cleaning up and recovering from water damage isn’t always as straightforward as it seems. This post highlights 3 key things you need to be aware of when addressing water damage from minor clean water (or Category 1) incursion.

1) Know What You’re Dealing With
If you read our recent post on understanding the risks of water damage, then you know that water damage can be caused by three different types of water, including:

Clean water (Category I)
Gray water (Category 2)
Black water (Category 3)
It’s important to understand the differences because Category 2 and Category 3 water present health risks to your employees and customers and need to be handled differently. The most likely sources of clean water would be water from a pipe, water heater, steam lines or even rainwater. The basic rule of thumb is that it should look and smell like tap water.

Recovering from Category 2 or Category 3 water damage or heavy flooding involves additional considerations that we won’t go into in this post, but you can read about in our Quick Guide to Water Damage.

2) Make Sure You Investigate All of the Damage

The challenging thing about recovering from water damage from something like a broken pipe or rainwater incursion is that you can typically only see a small part of the actual damage. The majority of the moisture is often hidden in walls, and it’s critical to identify and dry all of the affected areas to prevent mold.

The methods for dealing with damage to walls depend on the type of materials and also what’s behind those materials. Drywall can often be salvaged when you respond quickly to damage. You can purchase moisture meters that allow you to assess structural integrity. If the integrity checks out then your drying approach will depend on wall contents. If the wall has insulation, you will need to use flood cuts. If there is no insulation, then usually the best method is to create weep holes. And if you’re dealing with a firewall, you’ll want to use staggered cuts.

You’ll also want to pull and check your base molding and flooring materials. If you the floors are carpet, you may be able to pull back the wet area and dry it (and the flooring materials with a fan).

3) Establish Proper Airflow and Keep the Windows Closed When Drying

Once you discover moisture, your first instinct may be to open windows to help with the drying process, but it may not be your best move. For example, if your building is mechanically ventilated, the systems need constant pressure levels to work correctly. You also want to avoid excess coolness or heat and humidity, or you may end up complicating the drying process.

Once you’ve pulled away wet materials and established holes or cuts in the wall as needed, you’ll typically need one air mover for every 15 – 25 square feet of floor, unless the moisture load and density is particularly high, then you may need more. To prevent mold, make sure all of the layers and materials are dry before putting everything back together.

The Big Dry Out

If you’ve experienced water damage, hopefully, you’re dealing with clean water and a small area. No matter what type of water damage you’re dealing with, if you want more information about recovery, this guide is a great starting point. And if you have any additional questions or need help, don’t hesitate to call us.

IBX is a GTA restoration company but not only. Operating through all North America!!!! 

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Why Is Fast Flood Response So Important For Flood Clean Up?

There are a few reasons why experts recommend that you begin flood clean-up within 24 hours. The first is simply about your safety. Waterlogged homes are the perfect breeding ground for bacteria, mold and pathogens. Twenty four hours after a flood, toxic mold can begin to grow that puts your health and the health of your family members at risk. The odds of bad bacterial growth surge again after the 48-hour mark.

The Risks of Mold

Exposure to mold can cause many health concerns. You may develop irritation in your throat, eyes and nose along with increased phlegm. You may find your asthma symptoms worsen. Even if you don’t have asthma, the mold may make your wheeze, cough, and feel short of breath.

Once mold has developed you need the help of a certified mold inspector to ensure that the mold is removed. This can raise the costs of your clean-up. It’s better to just not let mold develop in the first place.

Other Complications from Slow Flood Clean-Up

Mold and bacteria aren’t the only problems that come with a slow response to flooding. Often they bring odor with them. The smell from flooded clothing, furniture and carpet are like the smell you get from leaving your clothes in the washing machine overnight, but worse, and harder to remove. Once it has developed, you’ll need to use odor absorbing products to reduce it and cleaning agents to target the bacteria that creates the smell.

Of course, if you’ve flooded from a sewer line break, or if your whole area has flooded, there will likely be sewer material absorbed into your possessions. That will bring along its own smells and make pathogen growth even more likely.

Advantages of Addressing Water Damage Right Away

The less time the water has to penetrate deeply into materials, the less damage it will cause and the more effective the cleaning process will be. Not only does this mean that we may be able to salvage more of your possessions that you’ll find hard to replace, it means you’ll have reduced replacement costs.

Those items that have porous surfaces are more likely to be affected by flood water right away. Drywall, ceiling tiles, and flooring are all usually porous and may all be saved if you get a clean-up crew in right away. The sooner we can examine these items the more likely we’ll be able to salvage them. On the other hand, items with hard, nonporous surfaces are more likely to survive a 24 to 48-hour wait. These surfaces will generally be our second priority as we clean your home.

If your home has suffered a flood, whether large or small, it’s critical to call a flood clean-up team within the first 24 hours, so they can arrive by the first 48 hours. This will minimize the health risks of flooding and save you money on cleaning and replacing damaged items.

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Top 10 Causes Of Home Flooding And Water Damage

Most homeowners experience some type of water issue in their homes. Below find the 10 most common reasons for home water damage issues. Many of these items require simple maintenance to avoid. The bottom line is if you understand the different causes of water damage you can prevent it from happening in your home.

Frozen water spigot

1. Broken Pipes: When water in pipes freezes and expands old pipes and taps can break.


2. Faulty Foundations: Homes built near coastal regions are at risk for foundation drainage issues. The home’s foundation should be on a sturdy, concrete pile (solid cement beams driven into the ground) with careful considerations based on the 100-year base flood elevation.


3. Plugged Drainage Systems: Poor drainage systems or aged drainage lines are a leading cause of house flooding. Drainage problems may arise from rain leaking from gutter downspouts, blocked passage to the sewer line, or even poor lawn drainage such as poorly done trenches or channel drains.

4. Clogged Gutters: Gutters are basically long channels that sit along the lower edge of your roof. Without the gutter, or with a defective or clogged gutter, the water would simply fall right next to the house and form a pool near the foundation.

5. Washing Machine Failure: These can originate from various unseen sources beneath and around the base of the appliance. Water can even flood from the back of the unit to the front; running along the floor if your washer is on a slanted surface such as a garage floor.

6. Water Heater Failure: The greatest reason for hot water failure is neglect. Most hot water heaters are installed and never looked at again. Not a good idea. Take out your calendar and mark a time at least once a year to inspect your hot water heater. Leaks can develop slowly and destroy a heater from the outside.

7. Sewer Backup: Shrubs and trees seeking moisture can make their way into sewer line cracks causing extensive damage. They may start out small; getting into a small crack in the pipe. But, as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages.

8. Unsuitable Locations for Your Home: One of the most typical causes of basement flooding is that the house has been constructed on an unsuitable site. Usually, houses are built on terrains that slope down away from them, allowing for any accumulated water to drain away.

9. Poor Floor and Wall Sealing: If the basement tiles have not been sealed properly during the construction of your house, water will easily seep through them, especially in the event of extreme weather conditions. If your basement often fills with water after heavy storms and downpours, you may want to check its sealing and, if necessary, take measures to fix it.

10. Clogged Toilet: A toilet will overflow if the pipes that lead toilet water out become clogged. Damage to the home plumbing system will cause a back up, as will things going down the pipes that do not belong or break down – too much toilet paper, solid objects, foods, and feminine products will all cause a toilet to clog and then overflow if the water does not have a way to rush out.

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Reminder: With any type of water damage in the home drying the affected areas within three days or less will help prevent the growth of toxic mold.

We hope you never have to experience water damage in your home, but in the event that you do please call contact IBX Services.

We are open 24 hours a day, 7 days a week. With IBX services “one call does it all.” You receive complete service for your emergency with one phone call and 24-hour emergency phone service.

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What Do Water Damage Restoration Companies Do?

IBX is a GTA water damage restoration company but not only. 

When the water damage restoration company reaches you, the technicians will first and foremost find the source of the water and stop it where possible. This might involve repairing damage to your walls or your roofing, or it might mean fixing a pipe or blocking flood water. Either way, the company will prevent the water from flooding your property any more so that they can get to work fixing the problem. In the case of gradual water damage, probes and infrared sensors can be used to find out where the problem is coming from and what needs to be done to fix it (sometimes this won’t be immediately obvious).

From there, the water damage restoration company can then begin to calculate the extent of the damage and the cost to you. With this information, they can give you a rough price quote and if you’re happy to go ahead they can begin with the next steps.

These steps include:

  • Clearing the area and moving out any items that are at risk of further damage
  • Disposing of items that are beyond saving – these include anything porous that has absorbed lots of category three water and thus will be unhealthy
  • Removing the standing water with submersible and truck mounted pumps
  • Drying the property with air scrubbers, dehumidifiers and more
  • Cleaning the property with antibacterial and disinfectant products to ensure that all contamination from the water is addressed and your home is safe to move back into
  • Making repairs and reconstructing damage where possible. This can involve repainting walls, retiling, fixing leaks etc.
  • Helping you to prevent future water damage
  • Moving your items back in

If everything goes to plan then a good water damage restoration company will enable you to return to your property quickly and with as many of your things salvaged as possible.

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6 Steps To Take After A Flood

Flooding is becoming more common – and more expensive. You can’t stop it happening but you can minimize its effects. Here are some tips to help you deal with a flood.


  1. Play it safe. The dangers are not over when the water goes down. Your home’s foundation may have been weakened, the electrical system may have shorted out, and floodwaters may have left behind things that could make you sick. When in doubt, throw it out. Don’t risk injury or infection.
  2. Take Care of Yourself First.  Protect yourself and your family from stress, fatigue, and health hazards that follow a flood.
  3. Give Your Home First Aid.  Once it is safe to go back in, protect your home and contents from further damage. Stop the flow of water: This may include turning off the water supply and/or contacting a plumber. Freshwater: Remove wet pad to allow carpet to dry. Carpet that is wet from clean water can usually be dried, cleaned and relayed over a new pad. Sewer backup: Remove areas of the wet pad and wet carpet. Areas connecting to, but not wet, should not be removed at this time. The claim representative will evaluate and provide specific instructions.
  4. Get Organized.  Some things are not worth repairing and some things may be too complicated or expensive for you to do by yourself. A recovery plan can take these things into account and help you make the most of your time and money.
  5. Dry Out Your Home.  Floodwaters damage materials, leave mud, silt and unknown contaminants, and promote the growth of mildew. You need to dry your home to reduce these hazards and the damage they cause. Fans may be used to facilitate drying of the carpet. Furniture may be moved to dry rooms or put on blocks to keep dry and prevent the carpet from staining. Be sure to also remove all standing water outside, because it can become a breeding ground for mosquitoes.
  6. Clean Up.  The walls, floors, closets, shelves, contents and any other flooded parts of your home should be thoroughly washed and disinfected.

Remember, the after flooding process is always difficult. Leave it to professionals!


Call IBX services

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Preventing Indoor Water Damage In Your Home

A report says that the number one homeowner insurance claim is not for fire, not for theft or storm damage, it’s for water damage. It’s not from major floods, huge thunderstorms or even leaks in the roof. The largest number of claims comes from indoor water damage. And the number one culprit is those weak hoses at the back of your washing machine.

Washing Machine Hoses

indoor water damage

The washing machine is one of the least checked appliances in your home, but you should check it every time you use it. If you happen to overload the washer it could rock and crush the rubber pipe. If this happens enough, those weak lines are going to break. Of course, you probably won’t be lucky enough to have it break when you are right there. Chances are that the hose will probably fail when you aren’t anywhere near the washing machine. Water will flow out of the broken hose until you finally find it, hours or even days later. The damage can be tremendous.

The best way to prevent one of these indoor flash floods – get a stainless steel encased hose. While these hoses aren’t leak proof, they will usually spring a small leak before it goes out completely. These warning leaks could save you thousands of dollars as long as you catch the leak when it’s in its infancy.

The biggest issue with these leaks is that they are located in the laundry room, a relatively low traffic area of the home. A long-term leak can cause mold and mildew problems in the wall behind your washing machine that could eventually cause structural damage to the wall itself. We suggest taking the extra couple of seconds to check the supply lines every time you do a load.

Other Trouble Areas

The washing machine may be the biggest cause of indoor flooding, but it’s not the only one. Any appliance that uses rubber hosing can potentially leak if it is not checked and maintained. Dishwasher hoses, ice maker lines, water heaters and old galvanized piping can all develop leaks over time.

Rusted out water heaters are another common indoor flood hazard. Even though most water heaters have an interior liner, leaks happen. During its operation a water heater drops sediment from the sacrificial anode to the base of the tank. If the tank isn’t periodically cleaned out the sediment build up can lead to the base of the tank rusting out.

indoor water damage

The Insurance Costs

If you have to make a claim against your insurance the deductible can be costly all on its own. But that’s just the beginning. A claim against your insurance is going to raise your insurance rates for at least the next 5 years if you don’t get dropped completely.

Why would you get dropped? Well, the frequency of water damage and mold-related claims has doubled in the past 10 years. This has led to skyrocketing insurance premiums for this particular type of insurance. It has also made some companies automatically drop insurance holders that make water-related claims. Other insurance companies have added new stringent rules on what types of damage are covered by certain residential and commercial policies.

The reasoning behind this action is that the danger of water leaks is that when they are not addressed immediately a single leak could cause thousands of dollars in damages to the floor and wall areas throughout the affected area. Many of these long-term damages may not be covered by typical home policies because they don’t happen due to a single event.

What To Do To Prevent Indoor Water Damage

As we mentioned earlier, checking the hoses every time you load the laundry is a great place to start. Also, replace the hoses every 5 years to make sure they don’t fail from rubber fatigue. Get the stainless steel mesh hoses for added security.

Look for leaks or rust around the base of your water heater at least once a month. Also, have a sediment flush done and a sacrificial anode inspection service at least once every few years.

Check the hoses on your refrigerator and dishwasher once a month. Look for pinhole leaks that could be a sign of the early stages of rubber fatigue.

Don’t assume that you will see a leak whenever there is one. Sometimes leaks occur at the joints between pipes in your walls. It is a good idea to get a leak inspection service done every five years to make sure you don’t have any leaks that could be compromising the integrity of your home structure.

If you do happen to find a leak, do everything in your power to remediate it immediately. If the leak has caused mold or mildew damage, call a professional restoration service to save as much of the affected area as possible and to mitigate your potential loses.

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IBX | Fire Damage Restoration Professionals

Why You Should Hire Quality Fire Damage Restoration Professionals

If you have ever had smoke damage in your home, you know how difficult it is to get your home back to normal. You can hire professionals to deal with this problem, but their rates can be unaffordable. Can you do this type of project on your own?

Your ability to do this depends upon the type of smoke damage that has occurred. If it is light damage, and you have the time to clean things up, this is something you can do. Unfortunately, if significant damage has occurred, professionals must always be used.

If you want to do this yourself, using a TSP will be your best option. This is a type of heavy-duty cleaner that most hardware stores have today. Just get a gallon of water, add a teaspoon of TSP, and you are ready to go. Make sure that you use proper safety gear when doing this type of work.

GTA restoration company Canada

You will want to use a sponge with the TSP solution. Wipe the areas that have been damaged very lightly. You will want to rinse everything with a rag that has clean water, and then continue to repeat the process. You will have to do this several times in order to see positive results.

If there is any blistering or bubbling on your walls, you can sand this type of damage down on your own. You can use a putty knife if it becomes too difficult. You will have to use Spackle to cover areas that need to be evened out. After you repaint, things should look normal again.

Fire Protection Insurance : Contractors insurance

Although professionals may be necessary if your home has been severely damaged, always keep this as a backup option. There’s no reason you can’t try to do this first before calling them. As long as you’re using the right cleaning products, and you have the time for this hard work, you should be able to get everything fixed on your own. If your home has some minor fire or smoke damage, it is possible to do it yourself, but if you have extensive damage, you are going to want to hire a professional fire damage cleanup crew. Check out IBX Services for fire and smoke damage restoration by visiting

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