Why Is Fast Flood Response So Important For Flood Clean Up?

There are a few reasons why experts recommend that you begin flood clean-up within 24 hours. The first is simply about your safety. Waterlogged homes are the perfect breeding ground for bacteria, mold and pathogens. Twenty four hours after a flood, toxic mold can begin to grow that puts your health and the health of your family members at risk. The odds of bad bacterial growth surge again after the 48-hour mark.

The Risks of Mold

Exposure to mold can cause many health concerns. You may develop irritation in your throat, eyes and nose along with increased phlegm. You may find your asthma symptoms worsen. Even if you don’t have asthma, the mold may make your wheeze, cough, and feel short of breath.

Once mold has developed you need the help of a certified mold inspector to ensure that the mold is removed. This can raise the costs of your clean-up. It’s better to just not let mold develop in the first place.

Other Complications from Slow Flood Clean-Up

Mold and bacteria aren’t the only problems that come with a slow response to flooding. Often they bring odor with them. The smell from flooded clothing, furniture and carpet are like the smell you get from leaving your clothes in the washing machine overnight, but worse, and harder to remove. Once it has developed, you’ll need to use odor absorbing products to reduce it and cleaning agents to target the bacteria that creates the smell.

Of course, if you’ve flooded from a sewer line break, or if your whole area has flooded, there will likely be sewer material absorbed into your possessions. That will bring along its own smells and make pathogen growth even more likely.

Advantages of Addressing Water Damage Right Away

The less time the water has to penetrate deeply into materials, the less damage it will cause and the more effective the cleaning process will be. Not only does this mean that we may be able to salvage more of your possessions that you’ll find hard to replace, it means you’ll have reduced replacement costs.

Those items that have porous surfaces are more likely to be affected by flood water right away. Drywall, ceiling tiles, and flooring are all usually porous and may all be saved if you get a clean-up crew in right away. The sooner we can examine these items the more likely we’ll be able to salvage them. On the other hand, items with hard, nonporous surfaces are more likely to survive a 24 to 48-hour wait. These surfaces will generally be our second priority as we clean your home.

Contact an Ai Pollution Liability Insurance Specialist today for a quote!

If your home has suffered a flood, whether large or small, it’s critical to call a flood clean-up team within the first 24 hours, so they can arrive by the first 48 hours. This will minimize the health risks of flooding and save you money on cleaning and replacing damaged items.

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Top 10 Causes Of Home Flooding And Water Damage

Most homeowners experience some type of water issue in their homes. Below find the 10 most common reasons for home water damage issues. Many of these items require simple maintenance to avoid. The bottom line is if you understand the different causes of water damage you can prevent it from happening in your home.

Frozen water spigot

1. Broken Pipes: When water in pipes freezes and expands old pipes and taps can break.


2. Faulty Foundations: Homes built near coastal regions are at risk for foundation drainage issues. The home’s foundation should be on a sturdy, concrete pile (solid cement beams driven into the ground) with careful considerations based on the 100-year base flood elevation.


3. Plugged Drainage Systems: Poor drainage systems or aged drainage lines are a leading cause of house flooding. Drainage problems may arise from rain leaking from gutter downspouts, blocked passage to the sewer line, or even poor lawn drainage such as poorly done trenches or channel drains.

4. Clogged Gutters: Gutters are basically long channels that sit along the lower edge of your roof. Without the gutter, or with a defective or clogged gutter, the water would simply fall right next to the house and form a pool near the foundation.

5. Washing Machine Failure: These can originate from various unseen sources beneath and around the base of the appliance. Water can even flood from the back of the unit to the front; running along the floor if your washer is on a slanted surface such as a garage floor.

6. Water Heater Failure: The greatest reason for hot water failure is neglect. Most hot water heaters are installed and never looked at again. Not a good idea. Take out your calendar and mark a time at least once a year to inspect your hot water heater. Leaks can develop slowly and destroy a heater from the outside.

7. Sewer Backup: Shrubs and trees seeking moisture can make their way into sewer line cracks causing extensive damage. They may start out small; getting into a small crack in the pipe. But, as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages.

8. Unsuitable Locations for Your Home: One of the most typical causes of basement flooding is that the house has been constructed on an unsuitable site. Usually, houses are built on terrains that slope down away from them, allowing for any accumulated water to drain away.

9. Poor Floor and Wall Sealing: If the basement tiles have not been sealed properly during the construction of your house, water will easily seep through them, especially in the event of extreme weather conditions. If your basement often fills with water after heavy storms and downpours, you may want to check its sealing and, if necessary, take measures to fix it.

10. Clogged Toilet: A toilet will overflow if the pipes that lead toilet water out become clogged. Damage to the home plumbing system will cause a back up, as will things going down the pipes that do not belong or break down – too much toilet paper, solid objects, foods, and feminine products will all cause a toilet to clog and then overflow if the water does not have a way to rush out.

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Reminder: With any type of water damage in the home drying the affected areas within three days or less will help prevent the growth of toxic mold.

We hope you never have to experience water damage in your home, but in the event that you do please call contact IBX Services.

We are open 24 hours a day, 7 days a week. With IBX services “one call does it all.” You receive complete service for your emergency with one phone call and 24-hour emergency phone service.

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What Do Water Damage Restoration Companies Do?

IBX is a GTA water damage restoration company but not only. 

When the water damage restoration company reaches you, the technicians will first and foremost find the source of the water and stop it where possible. This might involve repairing damage to your walls or your roofing, or it might mean fixing a pipe or blocking flood water. Either way, the company will prevent the water from flooding your property any more so that they can get to work fixing the problem. In the case of gradual water damage, probes and infrared sensors can be used to find out where the problem is coming from and what needs to be done to fix it (sometimes this won’t be immediately obvious).

From there, the water damage restoration company can then begin to calculate the extent of the damage and the cost to you. With this information, they can give you a rough price quote and if you’re happy to go ahead they can begin with the next steps.

These steps include:

  • Clearing the area and moving out any items that are at risk of further damage
  • Disposing of items that are beyond saving – these include anything porous that has absorbed lots of category three water and thus will be unhealthy
  • Removing the standing water with submersible and truck mounted pumps
  • Drying the property with air scrubbers, dehumidifiers and more
  • Cleaning the property with antibacterial and disinfectant products to ensure that all contamination from the water is addressed and your home is safe to move back into
  • Making repairs and reconstructing damage where possible. This can involve repainting walls, retiling, fixing leaks etc.
  • Helping you to prevent future water damage
  • Moving your items back in

If everything goes to plan then a good water damage restoration company will enable you to return to your property quickly and with as many of your things salvaged as possible.

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6 Steps To Take After A Flood

Flooding is becoming more common – and more expensive. You can’t stop it happening but you can minimize its effects. Here are some tips to help you deal with a flood.


  1. Play it safe. The dangers are not over when the water goes down. Your home’s foundation may have been weakened, the electrical system may have shorted out, and floodwaters may have left behind things that could make you sick. When in doubt, throw it out. Don’t risk injury or infection.
  2. Take Care of Yourself First.  Protect yourself and your family from stress, fatigue, and health hazards that follow a flood.
  3. Give Your Home First Aid.  Once it is safe to go back in, protect your home and contents from further damage. Stop the flow of water: This may include turning off the water supply and/or contacting a plumber. Freshwater: Remove wet pad to allow carpet to dry. Carpet that is wet from clean water can usually be dried, cleaned and relayed over a new pad. Sewer backup: Remove areas of the wet pad and wet carpet. Areas connecting to, but not wet, should not be removed at this time. The claim representative will evaluate and provide specific instructions.
  4. Get Organized.  Some things are not worth repairing and some things may be too complicated or expensive for you to do by yourself. A recovery plan can take these things into account and help you make the most of your time and money.
  5. Dry Out Your Home.  Floodwaters damage materials, leave mud, silt and unknown contaminants, and promote the growth of mildew. You need to dry your home to reduce these hazards and the damage they cause. Fans may be used to facilitate drying of the carpet. Furniture may be moved to dry rooms or put on blocks to keep dry and prevent the carpet from staining. Be sure to also remove all standing water outside, because it can become a breeding ground for mosquitoes.
  6. Clean Up.  The walls, floors, closets, shelves, contents and any other flooded parts of your home should be thoroughly washed and disinfected.

Remember, the after flooding process is always difficult. Leave it to professionals!


Call IBX services

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Preventing Indoor Water Damage In Your Home

A report says that the number one homeowner insurance claim is not for fire, not for theft or storm damage, it’s for water damage. It’s not from major floods, huge thunderstorms or even leaks in the roof. The largest number of claims comes from indoor water damage. And the number one culprit is those weak hoses at the back of your washing machine.

Washing Machine Hoses

indoor water damage

The washing machine is one of the least checked appliances in your home, but you should check it every time you use it. If you happen to overload the washer it could rock and crush the rubber pipe. If this happens enough, those weak lines are going to break. Of course, you probably won’t be lucky enough to have it break when you are right there. Chances are that the hose will probably fail when you aren’t anywhere near the washing machine. Water will flow out of the broken hose until you finally find it, hours or even days later. The damage can be tremendous.

The best way to prevent one of these indoor flash floods – get a stainless steel encased hose. While these hoses aren’t leak proof, they will usually spring a small leak before it goes out completely. These warning leaks could save you thousands of dollars as long as you catch the leak when it’s in its infancy.

The biggest issue with these leaks is that they are located in the laundry room, a relatively low traffic area of the home. A long-term leak can cause mold and mildew problems in the wall behind your washing machine that could eventually cause structural damage to the wall itself. We suggest taking the extra couple of seconds to check the supply lines every time you do a load.

Other Trouble Areas

The washing machine may be the biggest cause of indoor flooding, but it’s not the only one. Any appliance that uses rubber hosing can potentially leak if it is not checked and maintained. Dishwasher hoses, ice maker lines, water heaters and old galvanized piping can all develop leaks over time.

Rusted out water heaters are another common indoor flood hazard. Even though most water heaters have an interior liner, leaks happen. During its operation a water heater drops sediment from the sacrificial anode to the base of the tank. If the tank isn’t periodically cleaned out the sediment build up can lead to the base of the tank rusting out.

indoor water damage

The Insurance Costs

If you have to make a claim against your insurance the deductible can be costly all on its own. But that’s just the beginning. A claim against your insurance is going to raise your insurance rates for at least the next 5 years if you don’t get dropped completely.

Why would you get dropped? Well, the frequency of water damage and mold-related claims has doubled in the past 10 years. This has led to skyrocketing insurance premiums for this particular type of insurance. It has also made some companies automatically drop insurance holders that make water-related claims. Other insurance companies have added new stringent rules on what types of damage are covered by certain residential and commercial policies.

The reasoning behind this action is that the danger of water leaks is that when they are not addressed immediately a single leak could cause thousands of dollars in damages to the floor and wall areas throughout the affected area. Many of these long-term damages may not be covered by typical home policies because they don’t happen due to a single event.

Save your house from the water!

What To Do To Prevent Indoor Water Damage

As we mentioned earlier, checking the hoses every time you load the laundry is a great place to start. Also, replace the hoses every 5 years to make sure they don’t fail from rubber fatigue. Get the stainless steel mesh hoses for added security.

Look for leaks or rust around the base of your water heater at least once a month. Also, have a sediment flush done and a sacrificial anode inspection service at least once every few years.

Check the hoses on your refrigerator and dishwasher once a month. Look for pinhole leaks that could be a sign of the early stages of rubber fatigue.

Don’t assume that you will see a leak whenever there is one. Sometimes leaks occur at the joints between pipes in your walls. It is a good idea to get a leak inspection service done every five years to make sure you don’t have any leaks that could be compromising the integrity of your home structure.

If you do happen to find a leak, do everything in your power to remediate it immediately. If the leak has caused mold or mildew damage, call a professional restoration service to save as much of the affected area as possible and to mitigate your potential loses.

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IBX | Fire Damage Restoration Professionals

Why You Should Hire Quality Fire Damage Restoration Professionals

If you have ever had smoke damage in your home, you know how difficult it is to get your home back to normal. You can hire professionals to deal with this problem, but their rates can be unaffordable. Can you do this type of project on your own?

Your ability to do this depends upon the type of smoke damage that has occurred. If it is light damage, and you have the time to clean things up, this is something you can do. Unfortunately, if significant damage has occurred, professionals must always be used.

If you want to do this yourself, using a TSP will be your best option. This is a type of heavy-duty cleaner that most hardware stores have today. Just get a gallon of water, add a teaspoon of TSP, and you are ready to go. Make sure that you use proper safety gear when doing this type of work.

GTA restoration company Canada

You will want to use a sponge with the TSP solution. Wipe the areas that have been damaged very lightly. You will want to rinse everything with a rag that has clean water, and then continue to repeat the process. You will have to do this several times in order to see positive results.

If there is any blistering or bubbling on your walls, you can sand this type of damage down on your own. You can use a putty knife if it becomes too difficult. You will have to use Spackle to cover areas that need to be evened out. After you repaint, things should look normal again.

Fire Protection Insurance : Contractors insurance

Although professionals may be necessary if your home has been severely damaged, always keep this as a backup option. There’s no reason you can’t try to do this first before calling them. As long as you’re using the right cleaning products, and you have the time for this hard work, you should be able to get everything fixed on your own. If your home has some minor fire or smoke damage, it is possible to do it yourself, but if you have extensive damage, you are going to want to hire a professional fire damage cleanup crew. Check out IBX Services for fire and smoke damage restoration by visiting www.ibx.ca

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Fire Damage. Best Stain And Odor Removal Tips

If your home’s experienced smoke damage, you’ll want to address the issue immediately. The sooner you begin cleaning, the better chance you’ll have of eliminating the damage completely. You have two choices available to you: you can hire professionals, or do the work on your own.

Professionals are a lot of experience when it comes to addressing smoke damage, and they also have access to high-quality equipment. Unless the damage is severe, you may be better off getting rid of the problem on your own.

The first step will be to get rid of the black marks that smoke damage leaves on your walls. You can do this with a powerful cleaning solution called TSP. Mix it with water, scrub your walls, then rinse it off and scrub again.

GTA restoration company Canada

You’ll also need to get rid of any blistering the smoke has caused. Use a putty knife to scrape away the blister, then sand the area down. Fill in the gaps with a spackle, and then sand the area again until it’s flush with the wall.

To eliminate odors, air out the house completely. Open all of the windows, and use fans to help the air circulate. Do this as frequently as you can. You should also use a high-strength odor remover like Odoban. This can help you to get rid of bad smells for good. Read some more fire and smoke damage tips here.

Tackling smoke damage cleanup takes a lot of work. It’s likely that you’ll spend many days scrubbing and cleaning your home. However, all your efforts will be worthwhile, your home will look and smell like new again. Put in the effort, and you’ll get results.

Fire Protection Insurance : Contractors insurance

If it is heavy enough for you or maybe you tried it once, GIVE US A CALL

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Common Causes of Water Damage in Your Home

Some of the Most Common Water Damage Problems

Water damage is something that occurs when excess water starts to develop and stagnate in areas where it should not be. A lot of different factors can come into play when it comes to the formation of this excess water. It is important to become aware of some of the most prevalent causes of water damage to ensure that you know which precautionary measures to take to protect against experiencing irreversible water damage in the future. This will also help allow you to be able to understand and spot the problem when it happens so you do not wait too long before it has a chance to cause further damage from being ignored. With water damage, the quicker you solve the problem, the less damage and work the restoration process will be. This typically means the less amount of money you are going to have to pay to fix it. Below we will list some of the major causes of water damage in your home. Learn more about our water damage services and how we can help.

Major Causes:

1. Plumbing Supply System Failure – Burst or Broken Water Pipes

One of the most common causes of water damage would have to be bursting and/or leaking pipes. A lot of drains and even toilets get clogged and/or backed up and they can cause a lot of pressure on the pipes. This can eventually lead to a pipe leak and/or burst which can stem into further problems if left untreated. Another common problem that many homeowners face is from their garbage disposals. Garbage disposals that are not working properly can end up causing the pipes to burst.

The average cost of a plumbing supply system failure was more than $5,000 after the insurance deductible was paid, according to the IBHS study.

Ways to Reduce Damage

  • Potential indicators of a plumbing problem include an increased monthly water bill, banging pipes, rust stains, moisture in the walls or on floors, and signs of wet soil erosion near the foundation.
  • Setting the thermostat 60 degrees or higher in winter months, letting faucets drip and insulating pipes are all ways to reduce the risk of frozen pipes.
  • As a backup, install a house leak detection system.

Based on a study performed by the IBHS found here.

Another huge problem that can cause water damage and many homeowners a huge headache is plumbing problems. While a lot of different plumbing problems may occur within the walls and therefore are extremely difficult to detect, a lot of these problems result from pipe joints and/or hoses not being fully attached together. Also, a lot of the times they may get dislodged by accident.

water damage

2. Toilet Failure Risks

A review by the Insurance Institute for Business & Home Safety of homeowners’ insurance claims resulting from toilet failures submitted by multiple insurance companies around the country revealed:

  • Toilet failures are the second leading source of residential water losses, after plumbing supply line failures.
  • 78% of all toilet failures were caused by faulty supply lines, toilet flanges, fill valve assemblies or toilets that have backed up and overflowed.
  • Toilet failures cost an average of $5,584 per incident, after the deductible was paid.
  • Slow leaks resulting from faulty drain lines and toilet flanges (wax seals) generally result in less severe claims than those caused by the sudden failures of supply lines, fill valves, overflows and a cracked tank or bowl.
  • Newer homes are more likely to have a water loss caused by a sudden failure, which results in more severe damage.
  • Older homes are more likely to experience a water loss due to a slow and seeping failure. The loss severity decreases as the home ages.
  • Toilet failures on the first floor resulted in more severe claims than those in basements or on upper floors.
  • Approximately 14% of all toilet failures occurred in unoccupied homes.

Originally seen on IBHS (Insurance Institute for Business And Home Safety)


3. Malfunctioning Of Household Appliances

Another area of concern for homeowners should be on their household appliances. As your household appliances get up there in age, their pipes begin to really rust and crack. Also, their hoses tend to get weaker and weaker as time goes. Therefore, these appliances become susceptible to becoming a major cause of water damage. These appliances include; washing machines, dishwashers, water heaters, refrigerators, and more. Because these appliances are commonly subjected to deterioration, it is important to keep an eye out on them. The two main appliances that you should really keep an eye out for are the hot water tanks and the washing machines. These are the most common household appliances that can deteriorate and result in water damage. In these cases one of the first services you are going to need to acquire is water removal and extraction, learn more here about A1R’s water removal services.

Cost: Washing machine failures are an extremely common problem to be faced with and they can be extremely pricey to fix. The average cost of this kind of problem is over $5,300 in insurance claims, not including your deductible.

There are certain places that are more susceptible to suffering from water damage such as your basement. A dark and damp basement can allow mold to really prosper and grow. Mold growth can then lead to structural damage. This is something that you are going to want to avoid at all costs because this can result in a lot of damages and it will cost a lot of money to restore it. Be sure to keep an eye out on all of these common problems and you should be able to properly prepare yourself to deal with water damage. Learn more about our process for water damage restoration.

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The Restoration Process: What Happens During Damage Cleanup


When water, fire, or a storm damages your home, the results can be devastating. Homeowners have to deal with contacting insurance companies, finding a place to stay, and securing a restoration contractor to start the process of repair. Hiring a Minnesota licensed, certified and experienced crew of technicians is the best option. A reputable company can navigate the damage and begin work on the project in a timely manner so that you and your family can get back to your normal as soon as possible.



Before any work can begin on your home, a thorough assessment must be performed to determine the stability of the home, and the amount of damage done. Although fire, water, and storms, cause the same type of damage, the process is still the same. A contractor looks at both the surface damage and what has occurred under the flooring and behind the walls. Once the destruction has been identified, a full report is then given to the homeowner. The technician offers the best possible long-term solution that is affordable and efficient.



On the day of cleanup, the team of cleaning technicians arrives with all tools and equipment necessary to begin the work. All affected items are removed. These items may include drywall, framework, flooring, furniture, and electrical wiring. Although the workers will remove much of the damage, they will try to salvage as much as possible. For instance, they will attempt to keep as much of the structure of the home intact as possible. The framework can be treated and tiling can be re-grouted and sealed. The goal is to fully restore the inside of the home to maintain its structural integrity and market value.

structural restoration from IBX Services


The contractor now restores the home. The objective is to recreate the home exactly as it looked before the damage. Quality materials are brought in to install. In some cases, the damage is so severe that the company will have to look at redesigning the interior instead of replicating it. In either case, the home should be fully restored and safe to live in for several decades. As a homeowner, you do not want to hire cheap labor or cheap materials. This will only cause you more headache and financial stress down the road. Treat your home to high-quality materials and a reputable contractor that can bring your home back to life. You’ll be glad you did!


If you are looking for a water & flood restoration company in Toronto or the surrounding GTA, then contact IBX Services at +1 416 252 5959 or email us

at [email protected] .

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Dos And Don’ts For Fire And Smoke Damage

Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire damage restoration.


Your checklist for after a fire should contain certain non-negotiable tasks, including:

  • DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
  • DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
  • DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
  • DO address your carpets, floors and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Make sure empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

fire damage restoration




Your checklist should also include several things to avoid at all times, including:

  • DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
  • DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
  • DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the clean up of these areas.

These are some basic guidelines for preventing further damage and get a head start on cleanup, but they are not a substitute for professional restoration services. When in doubt, wait for the professionals. Upholstery, carpets and counters are fine to begin cleaning, but the rest is best left to the pros. And remember, never reenter a home until it has been cleared by the fire department or other local officials.


If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

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