Disaster Response and Reconstruction

What is Disaster response

Disaster response is the second phase of the disaster management cycle. It consists of a number of elements, for example; warning/evacuation, search and rescue, providing immediate assistance, assessing damage, continuing assistance and the immediate restoration or construction of infrastructure (i.e. provisional storm drains or diversion dams). The aim of emergency response is to provide immediate assistance to maintain life, improve health and support the morale of the affected population. Such assistance may range from providing specific but limited aid, such as assisting refugees with transport, temporary shelter, and food, to establishing a semi-permanent settlement in camps and other locations. It also may involve initial repairs to damaged or diversion to infrastructure.

The focus in the response phase is on putting people safe, prevent need disasters and meeting the basic needs of the people until more permanent and sustainable solutions can be found. The main responsibility to address these needs and respond to a disaster lies with the government or governments in whose territory the disaster has occurred.

Disaster Response and Reconstruction

Property Restoration & 24 Hour Disaster Response

From the moment we are dispatched to the disaster site, our team is committed to minimizing your losses and restoring your property and its contents to their pre-loss condition in virtually record-breaking time. We don’t consider a job complete until we have met and exceeded your highest expectations, your property is once again a healthy and safe environment to work and live in, and you have regained your peace of mind.

Our State of the art 20,000 SF facility features a contents processing, cleaning and decontamination room, ozone treatment room, along with climate controlled contents storage area. Our office administration area includes a training room with the latest in A/V equipment to ensure that our employees are on the cutting edge of industry developments. This facility is available to our valued clients who would like to offer continuing education and seminars to their employers on safety hazards in emergency situations, understanding industry requirements, processes involved, preventing cross-contamination and more. Our staff is happy to discuss your training needs. We inventory drywall, insulation, framing material, plywood, hardwood, laminate, engendered wood flooring, carpet and pad. Our showroom is open to the public and displays a great selection.

No amount of training is a substitute for direct, hands-on, time-tested experience. For more than a decade, property owners and managers, insurance companies and independent adjusters have made IBX Services their first choice for damage restoration projects of all types and sizes. Our technicians are trained, tested and certified by the Institute of Inspection Cleaning and Restoration Certification and the Restoration Industry Association.

Disaster Response and Reconstruction

Why IBX Services?

With 15 years of experience, extensive training and the most advanced equipment, IBX Services is the leading cleaning and restoration company serving North America.

It’s every property owner’s or manager’s worst nightmare: floods steadily rising in the rooms, offices and corridors of your prized investment. Fire and smoke destroying files, valuables, and building structure within minutes. Mould silently spreading across walls and air ducts, jeopardizing the health and safety of employees or tenants.

At IBX Services, we know that making a phone call to a disaster restoration company is the last thing running through your mind but time is the most crucial factor in restoring and remediating your property and minimizing your losses. So when disaster strikes, call the right professionals, at the right time.

Our team is the first choice of property owners, managers, insurance companies and independent adjusters. Our honesty, commitment and dedication to helping our customers bring their lives back to normal as quickly as possible has earned us the Top Choice Award for Business Excellence for the past three years.

• Water damage restoration
• Fire and smoke damage restoration
• Emergency board-up service
• Wind and hail damage restoration
• Building climate control heating and cooling
• HVAC decontamination
• Odour removal
• Mould removal
• Environmental remediation
• Reconstruction services
• Equipment rental
• Sewage remediation
• Content restoration
• Electronic restoration and remediation
• Data recovery
• Document restoration and reproduction
• Debris removal
• Construction pollution control
• Project management
• Inspection services
• Consultation services
• Retail facility recovery

IBX is a GTA restoration company but not only. Operating through all North America!!!! 

We work on Fire, Water Damage, General Contracting and MORE

Put our team, experience, and ethics to work for you! Call Us!

You’ll Be Satisfied With Our Work. – We Guarantee It!

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Smoke Damage Information

Fire and smoke damage is often extensive, reaching well beyond the blaze itself. That includes water damage. Smoke damage is usually a large part, if not the major portion, of fire damage so let’s consider exactly what it is before considering smoke cleaning and restoration.

First, let’s make some distinctions. In a major blaze heat alone can cause warping and discoloration. That’s not smoke damage. Out of its thousands of compounds, hundreds are toxic, acidic, or odor-causing. Some are truly gasses, but visible smoke is microscopic particles suspended in the air. When they settle on various surfaces that’s soot. And that’s what causes smoke damage.

Smoke Damage

Smoke does more than stain and smell.  Its toxic ingredients, visible and invisible, are harmful to people and pets.  And those health hazards can linger for days.  It also contains acidic compounds that corrode metals and etch glass.

Traveling through open air and ductwork, smoke’s toxic gasses and fine particles reach inside closed closets and dresser drawers.  It can travel far from the blaze and settles mostly in cooler areas such as behind drapes or blinds as well as inside walls and other building cavities. Those particles are usually ionized so they’re also electrostatically attracted to various materials, especially vinyl.

Here’s a timeline of how smoke damage progresses if the right smoke damage cleanup steps aren’t taken as part of your fire damage restoration.

  • In minutes smoke settles into soot that immediately causes permanent discoloration of many porous materials.  That includes even marble and alabaster as well as the plastics commonly used in small appliances.
  • In hours metal tarnishes, corrodes, and pits.  That includes the insides of appliances and electronics.  Painted walls yellow and clothing stains become permanent.  Fiberglass bathroom fixtures also yellow along with many major appliances.  The grout between tiles also stains and may have to be replaced.  Wooden furniture may need refinishing, and flooring may need to be refinished or replaced.
  • In days synthetic carpet fibers permanently yellow and smoke removal from other fibers may become impossible.  Silver is irreparably corroded and even glass, crystal, and china become etched.

Fire and Smoke Odors

Smoke odors can be extremely difficult to remove.  The heat of a fire, especially when combined with the high humidity resulting from firefighting, opens up pores in materials such as wood.  Those pores close with a return to normal conditions, trapping odors and toxins inside.  Smells can linger for years, perhaps a century.

Smoke and Fire Odor Removal

Proper cleaning and restoration is a highly technical effort.  It becomes more difficult with time, even for certified technicians, as smoke’s compounds penetrate more and more deeply into walls, carpet, and furniture.

One of the first tasks in the fire restoration process is protecting people from toxins.  That includes setting up isolation barriers between damaged and occupied areas, using air scrubbers and ventilation, and the use of personal protection for workers (such as nitrile gloves, goggles, face masks, respirators, and full clothing).

Physical Cleaning (Cleaning Services)

Smoke is physically removed using wet sponges or dry sponges for hard surfaces, depending on the surfaces and the type of smoke (such as dry for oxygen-rich fire or wet for oxygen-starved blazes).  Although you may have heard about using vinegar (a kind of acid) as a home remedy for smoke odor removal, most cleaning is best done with specialized alkaline detergents.  That includes laundering clothes and curtains.  Upholstery and carpet cleaning should begin with vacuuming using micro-filter HEPA equipment.

Soda and dry-ice blasters use strong jets to quickly remove char and soot from building surfaces.  They can also rescue structural elements with as much as 1/4 inch of char.  Drywall can often be saved, provided smoke hasn’t gotten in behind it.  But the foam padding under laminate flooring, as well as attic and wall insulation, must be replaced if they’ve been affected.

At The Molecular Level

Counteractants are usually used as part of the cleaning regime to chemically neutralize odors and other harmful compounds.  Ozone generators produce a gas that safely penetrates anywhere smoke can and break about odor compounds.  Thermal foggers re-open the pores of wood and other materials to that trapped compounds can be neutralized as well.  Together these technologies permanently eliminate smoke odors.

Insurance Coverage

Basic homeowners policies should cover fire damage, including ash, soot, and smoke removal.  But there’s a catch.  That’s only if the right prevention steps were taken in the hours and days immediately after the blaze.  Otherwise, secondary damage won’t be covered.

At IBX Services, our certified technicians are experts in emergency board-up, soot and odor removal, detailed cleaning, water damage remediation, content clean-up, and structural restoration. With an assigned project manager, our consultants create a step-by-step plan to mitigate the damage and restore your property to its pre-loss condition.


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